Privacy & Cookie policy

Privacy Policy

For the collection, use, and disclosure of personal information complying with best industry practices such as FIDI FAIM Standard and pursuant to article 13 of the code of Italian Legislative Decree no. 196/2003, we disclose the following information.

Management

In the course of day-to-day business operations, authorized individuals within the Company may utilize and/or transfer Personal Data. These transfers of Personal Data are necessary to carry out the Company’s General Business Purposes.

Bolliger Roma S.p.A. will process personal data in compliance with the provisions of applicable regulations concerning the protection of confidentiality, included those relating to the adaptation to safety measures (articles 7, 13, 23 – Italian Legislative Decree No. 196/2003 Personal Data Protection Code).

Specifically, Personal Data may be used as follows:

  • To identify a Data Subject personally
  • To communicate with a Data Subject
  • To comply with human resource requirements
  • To comply with government regulations
  • To manage the business
  • commercial and marketing statistics
  • For eventual subscription to our newsletter whenever available

Notice

Bolliger collects only the client’s data needed to perform the services agreed upon.

Choice and consent

By accepting our quotation and or by reading this document, you accept our privacy policy.

Collection

Bolliger collects personal information to understand and meet our customers and potential customer’s needs and to fulfill our business objectives. This information is collected by various sources including information provided by its customers, agents, other representatives or any third-party agents authorized to act on behalf of Bolliger.

“Personal Information” may include client name, origin and destination address, email address, phone number, identification number, passport details and may also include financial information, such as credit card or other bank account data, nature of goods etc. or any other data related to the performance of moving, relocation or other associated services. However, Bolliger limits its collection of Personal Information to that which is necessary for its intended purpose and thus does not collect any information that is not relevant to the business/ service objectives.

Who we share this information with

Bolliger does not share personal information it holds with any unauthorized external third parties except as disclosed in this policy. There are situations where company may disclose collected personal information to third parties as permitted or required by law. Personal Data provided to Bolliger will generally be kept confidential, but organization considers consent of data subject to disclose their Personal Data to the following categories of parties:

  • Our sub-contractors or third-party service or product providers as may determine to be necessary or appropriate;
  • Government entities, courts or other entities, such as in response to summons or other legal or regulatory processes, or to protect against fraud.
  • Where applicable, third parties who provide related services or products in connection with our business; Government agencies, statutory authorities and industry regulators;
  • Our auditors, consultants, accountants, lawyers or other financial or professional advisers
  • Our sub-contractors or third-party service or product providers as may determine to be necessary or appropriate;

Use, retention and disposal

Bolliger keep the Personal Data only as long as they are needed to carry out the services agreed upon or as long as legally required.

Access

Pursuant to article 7 (Right to access personal data and other rights) of the Personal Data Protection Code, we inform you that concerning the data processing your rights are:

  • to know, by means of one of the channels made available, the existence of personal data that may concern you;
  • to be informed about the nature and the purposes of data processing; the request may be renewed, unless there are justified reasons, at an interval of not less than ninety days;
  • the erasure, anonymization or blocking of data if processed unlawfully, including those data whose retention is unnecessary for the purposes for which the data have been collected or subsequently processed;
  • the updating, rectification or, if needed, the integration of the existing data;
  • to wholly or partly refuse, for legitimate reasons, to allow the processing of your personal data, even if relevant to the purpose of the collection;

We point out that the owner of data processing for all legal purposes is: Bolliger Roma Spa Via Fosso della Magliana, 12–00148 Roma, Italia. VAT registration number 03681451005 – email address: info@bollliger.international

Disclosure to third parties

Disclosure to third parties will be made where the “agent” or “supplier” acts as an “authorized agent” on behalf of Bolliger Roma SpA.

Security for privacy

All data are protected by antivirus, firewall and passwords (including physical access to the offices). Personal information hold by Bolliger is not accessible publicly

Quality

We process the Information that we collect and hold on you in accordance with the applicable law. We will ensure the quality of your Information and we will fully respect your rights, interests and fundamental freedoms with regard to your Information. We will employ effective procedures and safeguards to ensure that the Information we hold on you is adequate, relevant and not excessive in relation to the purposes for which it was obtained, as well as accurate and up-to-date. Where we become aware of any inaccuracies in the Information we hold, we will correct and where appropriate, delete incorrect Information.

Monitoring & enforcement

Bolliger Roma SpA reviews and where necessary update its Privacy Policy to meet the local law and the moving industry requirement. The Policy is periodically reviewed if necessary. However if at any time you feel that Bolliger Roma SpA has not taken the appropriate steps to correct inaccuracies, or has not provided the security required to insure the privacy of the Information we have acquired from or about you, contact us in writing either by email at info@bolliger.international or a formal letter addressed to Bolliger Roma Spa Via Fosso della Magliana, 12–00148 Roma, Italia.

Cookies

The user can consent to the use of cookies by continuing the navigation on the Sites, that is by scrolling, clicking on one of the internal links of the webpages, or by clicking on the “x” button or on the close button of the banner of the short informative report that is shown at every first access to the Sites, as envisaged by the disposition of the Personal Data Protection Officer (no. 229 of 8 May 2014).

Cookies consist of portions of code (computer files or partial data) sent by a server to the user’s Internet browser, from that browser they are automatically stored on the user’s computer and automatically sent back to the server at any instance or subsequent access to the site. Usually a cookie contains the name of the website from when the cookie comes, the life span of the cookie (i.e. how long it will remain on user’s device) and a value, which generally is a randomly generated unique number. At every subsequent visit cookies are sent back to the website that originated them (first party cookies) or to another site that recognize them (third party cookies). Cookies are useful because they allow a website to recognize the user’s device. They perform different functions like, for example, allow the user to navigate between pages efficiently, remember preferences and, generally, improve users’ navigation experience. They can also help that the advertising content the user sees online is more relevant to him/her and his/her interests.

If the user decides to disable cookies, this could affect and/or limit the user navigation experience on Sites, for example, he/she may not be able to visit some given website sections or may not receive personalized information when he/she visits the Sites.

The operating procedures, as well as the options to limit or block cookies, can be adjusted by changing the settings of the internet browser of the user. The majority of internet browsers are initially set to automatically accept cookies, but the user can change these settings in order to block the cookies or to be informed whenever the cookies are sent to his/her device. Cookies can be managed in different ways. To this end, reference should be made to the help screen of your browser to verify how to adjust or change its settings. In fact, the user is enabled to change the default settings and disable cookies (i.e. block them permanently), by setting the highest level of protection.

Here below is the path to follow to manage cookies from the following browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
Internet Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
Safari: http://support.apple.com/kb/PH11913
Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

If the user uses different devices to view and access the Sites (for example, computer, smartphone, tablet, etc.), he/she should ensure that every browser on each device is set according to his/her cookie preferences. To delete cookies from the Internet browser of your smartphone/tablet, you need to refer to the user manual of the device.

The Sites use different types of cookies, each of which has a specific function. This website uses cookies to simplify the navigation and to better adapt both the pages loaded and its products according to customers’ interests and needs. Cookies can also be used to speed up future experiences and activities of the users on the website. Furthermore, cookies are used to compile aggregated anonymous statistics that allow to understand how users use the site and to improve the structure and the content of the Sites.

Here below is an explanatory list.

Technical cookies

“Technical” cookies are essential for the proper functioning of the site and allow users to navigate the site and to exploit its characteristics (for example, they allow to store previous actions or to save user’s session and/or to perform other activities strictly necessary for the functioning of the site).

This category includes also “analytical” cookies that help to understand how users interact with the site, providing information on the last visited page, the number of sections and pages visited, the time spent on the site and every matter emerged during the navigation, like, for example, an error message, and they help to understand each problem the user has when he/she visits the site. This information can be coupled with user details such as IP address, domain or browser; however, this information is analyzed together with other users’ information so that a specific user is not identified against the other. These cookies are collected and aggregated anonymously and allow the website operator to improve the site usability.

Finally, “functionality” cookies allow the site to remember user’s choices (for example, the user name) to provide him/her with a more customized and optimized navigation. Functional cookies are not essential to the functioning of the Sites, but they rather improve the quality and the experience of navigation. If you don’t accept these cookies, site yield and features may be reduced and the access to the content of the site may be limited.

Profiling cookies

“Targeting” or “profiling” cookies are used to present contents best suited to the users and his/her interests. They can be used to display targeted advertising, to publish advertisements tailored to user’s interests or to limit the number of times an advertisement is displayed. In addition, they help measure the effectiveness of the advertising campaigns on the site; the website operator may use these cookies to remember the sites that the user visited and to share this information with third parties, including agencies and advertisers that may use their cookies to collect information on the activities of the users on the site.

“Sharing” cookies (social networking) are needed to allow the user to interact with the Sites through his/her social account and they serve, for example, to express appreciation and to share it with his/her social contacts.

The site uses or can use, also in combination between them: - “session” cookies that are stored on the on user’s computer for mere technical and functional requirements, for the transmission of session identifiers required to enable a safe and efficient site browsing; they are deleted at the end of the “session” (hence the name) when the browser is closed; - “persistent” cookies that are stored on the computer hard disk until they expire or are deleted by users. Through persistent cookies the users who access the sites (or other users who use the same computer) are automatically recognized at each visit.

Third party cookies

When a user uses the site, some cookies that are not controlled by the website operator may be stored. This happens, for example, if the user visits a page that contains content of a third-party website. As a result, the users will receive cookies from these third-party services. For what concerns third-party cookies, the website operator does not have the control of the information provided by the cookie and does not have access to these data. This information is totally controlled by third-party companies as described in their privacy policies.

The table below lists the third-party cookies present on this site. The latter fall under the direct and exclusive responsibility of the third-party operator and they are divided into the following macro-categories:

– Analytics: cookies used to collect and analyze statistical information on accesses/visits to the website. In some cases, when they are combined with other information, such as the credentials entered to have access to reserved areas (user’s email address and password), they can be used to profile the user (personal habits, websites visited, downloaded content, types of interaction performed, etc.).
– Widgets: this category includes all those graphical components of a user interface of a program, which aims to facilitate the user interaction with the program (for example Facebook, Google+ and Twitter cookies are widgets).
– Advertising: cookies used to provide advertising services within a site belong to this category.

If the user does not want to receive third-party cookies on his/her device, he/she can, by means of the following links, access to third-party disclosures and consent forms and exclude the receipt.

These cookies are not directly controlled by the Sites, therefore, to withdraw the consent the user should refer to the third-party websites or refer to the website http://www.youronlinechoices.com/it/ to get information on how to delete or manage the cookies according to the browser used and to manage preferences about third-party profiling cookies.

Cookie Primary use Profiling Processing location/Privacy policy
Google Analytics Analytics Yes Processing location: USA – Privacy Policy – Opt-out
Facebook Widgets Yes Processing location: USA – Privacy Policy
Twitter Widgets Yes Processing location: USA – Privacy Policy
Google+ Widgets Yes Processing location: USA – Privacy Policy
Google Adsense Advertising Yes Processing location: USA – Privacy Policy – Opt-out
Doubleclick Advertising Yes Processing location: USA – Privacy Policy – Opt-out
Publy Advertising Yes Processing location: Irlanda – Privacy Policy
Oxamedia Advertising Yes Processing location: USA – Privacy Policy – Opt-out
Payclick Advertising Yes Processing location: Italia – Privacy Policy – Opt-in/Opt-out
Criteo Advertising Yes Processing location: Francia – Privacy Policy – Opt-in/Opt-out
ReachAdv Advertising Yes Processing location: Italia – Privacy Policy

Copyright 2021 | Bolliger Roma SpA • P.I. 03681451005 • REA C.C.I.A.A n 686162 • CAP. SOC. € 566.880,00

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